Accessibility Information

We are committed to making our collections accessible to all visitors. Please find details on our facilities, parking, and support below.

Level Access: The main entrance has level access directly from the car park.

Accessible Parking: There is a dedicated accessible parking bay near the main entrance. If occupied, several additional accessible bays are available in the car park.

First-Floor Access: The museum is set over two floors and a stairlift is available to reach the first floor. Please ring the black bell at the front door on arrival, and a steward will be happy to assist you.

Wheelchairs & Seating: A wheelchair is available for use on the first floor. A variety of seating is also available throughout the museum, including chairs with backs and armrests.

Accessible Toilet: Located on the ground floor.

Induction Loops: Hearing induction loops are installed in the reception area and in room 10.

Digital Guide: Our free Bloomberg Connects digital guide includes built-in accessibility features such as voiceover, captions, audio transcripts, image zoom, alt text, and adjustable font sizes to enrich your visit. Download the app to enjoy these facilities.

Assistance Dogs: Assistance dogs are welcome throughout the museum. Due to our open displays, we are unable to admit pet dogs.

Free Carer Entry: Essential carers accompanying disabled visitors receive free admission.

If you have specific accessibility requirements or questions before your visit, please feel free to contact us and our team will be delighted to help.